Privacy Policy

Welcome! Transport Guys LLC understands that your privacy is important to you and us. As part of the normal operation of Transport Guys LLC’s services, we collect and, in some cases, disclose information about you to third parties. This privacy policy (“Privacy Policy”) shows you what information we gather from you and how we protect it. By using this website and the content contained therein (“Site”) and our services, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this Site, and any additional terms that may apply when you access particular services or materials on certain areas of this Site. “We,” “our” means Transport Guys LLC and its affiliates. “You,” “your,” ”visitor,” or “user” means the individual accessing this site and our services. This Privacy Policy is incorporated into and subject to the terms of the Transport Guys LLC’s Site Terms of Use.

Minors

This Site is not directed towards children. If you are a minor (under the age of 18), you can use this service only with the consent of your parents or legal guardians. If you are a minor, please do not submit any personal information to this Site. IF YOU ARE 13 YEARS OR YOUNGER, PLEASE DO NOT USE THIS SITE OR ANY OF ITS SERVICES FOR ANY PURPOSE AT ANY TIME. This Site is not intended for any children under the age of 13.

Types of Data we collect

Your Personal Information

Personal Data is data that identifies you as an individual or relates to an identifiable individual such as your name, address, email address, or other information you provide to us when booking our services.

You’re Usage of Our Site

We automatically track certain information about you based upon your use of our Site. We use this information to conduct internal research on our users’ demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregate (anonym zed) basis. This information may include the URL that you just came from, which URL you next go to, what browser you are using, and your IP address, among other things.

You’re Posts

If you choose to post messages on our Site, we will collect such information about you as you may choose to disclose according to your activities on the Site.

You’re Correspondence

If you send us e-mails, letters, or other personal correspondence, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

You’re Payment Information

If you establish a credit account with us or purchase any of our services, we collect your payment information and some additional information, including billing address, credit card number, and credit card expiration date.

Log Information

We also collect log information when you use our Site. That information includes, among other things:

Details about how you’ve used our services.
Device information, such as your web browser type and language.
Access times
Pages viewed
IP address
Identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
Pages you visited before or after navigating to our Site Cookies.

In addition, we use Cookies on certain pages of our Site. A cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Cookies can be used to track a user’s steps or automatically generate a user’s password. Some features of our Site may only be available through the use of a Cookie. Among other things, cookies allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Cookies are stored on your hard drive, not on our Site. Most, but not all, cookies are automatically deleted at the end of a session. You may decline our cookies if your browser permits, although your use of the Site may then be restricted (as noted above).

How We Use Cookies
Like most providers of online services, Transport Guys LLC uses cookies for several reasons, like protecting your data and account, helping us see which features are most popular, counting visitors to a page, improving our users’ experience, keeping our services secure, and just generally providing you with a better, more intuitive, and satisfying experience. The cookies we use generally fall into one of the following categories.

Category of Cookies	Why do we use these cookies
Preferences	We use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your language preferences.
Security	We use these cookies to help identify and prevent security risks. For example, we may use these cookies to store your session information to prevent others from changing your password without your username and password.
Performance	We use these cookies to collect information about how you interact with our services and to help us improve them. For example, we may use these cookies to determine if you have interacted with a certain page.
Analytics	We use these cookies to help us improve our services. For example, we can use these cookies to learn more about which features are the most popular with our users and which ones might need some tweaks.
Advertising	We use these cookies to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the efficiency of our advertising campaigns, both on our services and other sites or mobile apps.

You’re Choices
Your browser or device may allow you to block or otherwise limit the use of cookies. But cookies are an important part of how our services work, so removing, rejecting, or limiting their use could affect the availability and functionality of our services.

Browser Cookies
Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. For more information about how to manage browser cookies, please follow the instructions provided by your browser.

Mobile Device Identifiers
Your mobile operating system may let you opt-out from having certain device identifiers used for interest-based advertising. You should refer to the instructions provided by your mobile device’s manufacturer; this information is typically available under the “settings” function of your mobile device. If your mobile device offers an uninstall process, you can always stop us from collecting information through the app by uninstalling our app.

What do we do with Your Information?
To provide services to you
The data Transport Guys LLC owns is our internal information and information related to our business customers. Transport Guys LLC uses this data only for normal operating procedures and will not sell or publicly release this information. If you do not provide the data that we request, or prohibit us from collecting such data, we may not be able to provide the requested services.

Administrative Notices
We use your e-mail address, mailing address, and phone number to contact you regarding administrative notices and communications relevant to your shipment booking. If you do not wish to receive these communications, you may opt-out of receiving these notices by emailing Transport at info@transport-guys.com.

Consent
By providing your phone number and clicking submit, you agree to our Terms, Privacy Policy, and authorize us to make or initiate sales calls, text messages, and prerecorded voicemails to that phone number using an automated system. Your agreement is not a condition of purchasing any products, goods, or services. Message & data rates may apply.

Billing and Support
If you open a credit account with our Site, we use your address and billing information to bill you and provide associated support.

Dispute Resolution
We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, troubleshoot problems and enforce our Site Terms of Use.

Our Disclosure to Third Parties
We value privacy and use practices that are consistent with standards in our industry to protect your privacy. We do not sell or rent any personally identifiable information about you to any third party. The following describes some of the ways that your personally identifiable information may be disclosed:

- We will not share your personal information with any third parties without notice and approval.
- You can access your data by contacting us via the contact us page at info@transport-guys.com.
- You may limit the use of your information by opting in or opting out of communications and sharing when your information is collected.
- We are subject to the investigatory and enforcement powers of the US Federal Trade Commission.
- We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- In the case of onward transfers to a third party, we will notify you at the time your data is collected and/or before we use such information for a purpose other than that for which it was originally collected, processed, or disclosed for the first time to a third party.

Law Enforcement
We may disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Advertisers
We may disclose aggregate information about our users to advertisers and for other marketing and promotional purposes. However, we do not disclose any personally-identifying information to any of these entities.

No Spam
Transport Guys LLC and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Transport Guys LLC user to your mail list (e-mail or physical mail) without their express consent after adequate disclosure.

Disclosures You Make to Third Parties
Transport Guys LLC is not responsible for the privacy policies of third parties or other Sites, even if they are linked to our Site. Transport Guys LLC includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents. Please make sure you read their privacy policy before using those sites when you leave our Site.

How We Protect Your Personal Information
When Transport Guys LLC is creating, maintaining, using, or disseminating personal information we will take reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into due account the risks involved in the processing and the nature of the personal data. Transport Guys LLC cannot and does not guarantee absolute protection, and assumes no liability for any disclosure or loss of data in any case, especially due to transmission errors, unauthorized or bad actions of third parties such as hackers, or through no fault of ours. We cannot guarantee or promise that your personally identifiable information or private communications will remain private. For example, hackers or third parties may unlawfully intercept or access transmissions or private communications on our Site.

What You Can Do About Your Personal Information
Your rights
You have certain rights relating to your data, subject to local data protection laws. Depending on the applicable laws and, in particular, if you are located in the EEA, these rights may include:

To access your Data held by us (right to access);
To rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete (right to rectification);
To erase/delete your Personal Data, to the extent permitted by applicable data protection laws (right to erasure; right to be forgotten);
To restrict our processing of your Personal Data, to the extent permitted by law (right to restriction of processing); To transfer your Personal Data to another controller, to the extent possible (right to data portability);
To object to any processing of your Personal Data carried out based on our legitimate interests (right to object). Where we process your Personal Data for direct marketing purposes or share it with third parties for their direct marketing purposes, you can exercise your right to object at any time to such processing without having to provide any specific reason for such objection;
Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects (“Automated Decision-Making”). Automated Decision-Making currently does not take place on our Sites; and
To the extent we base the collection, processing, and sharing of your Personal Data on your consent, to withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.

Privacy & SMS Policy Disclosure

Acceptance of Terms By subscribing to our Privacy Policy, you agree to these Terms and Conditions. If you do not agree, please do not use the service.
Our SMS service allows users to receive notifications, alerts, and promotional messages on their mobile devices.
Opt-In/Opt-Out Opt-In: By subscribing to our service, you consent to receive SMS messages. Opt-Out: You can opt-out at any time by texting “STOP” to our official number. Message and data rates may apply.
Cost Standard message and data rates may apply to each message sent or received, as provided in your mobile service rate plan.
You will receive messages per time period. Frequency may vary.
You agree not to use the service for any unlawful or prohibited activities. Any fraudulent or abusive activity is grounds for termination.
SMS Consent or phone numbers are NOT shared for the purpose of SMS with third parties or affiliates.
We are not liable for any delays, inaccuracies, errors, or omissions in the service. The service is provided “as is” and “as available” without warranty of any kind.
We reserve the right to change these terms at any time. Any changes will be effective immediately upon posting on our website or through the SMS service.
These terms are governed by the laws of state of IL. Any disputes arising from these terms will be resolved in the courts of state of IL.
For any questions or concerns regarding these terms, please contact us at (872) 314-1261.

Governing Law
This Privacy Policy shall be governed by the laws of the State of Illinois without regard to its conflict of laws principles..